Customer Service

       

• Replacement & Refund Policy:

•  14 days We will be happy to send replacements or issue a refund under the following conditions:

  --- You received a wrong item or wrong order.
  --- Item is defective (item in unusable condition, broken, etc.)
  --- Item is missing.

• Please contact us info@msdonnaco.com in 14 days after you received the orders. We can do refund as soon as possible for above reasons.

• 
  If you received a defective item, please kindly provide a picture showing the item or damaged part.* Please note that due to the nature of manual production, slight variations in size/shape/color and imperfections such as scratches/dents/bumps are inherent in the process of making these findings.

  Some natural gemstone beads have irregular shapes and the colors are little different between each other.
  
  Return Policy:

• You must contact info@farra-jewelry.com in 14 days after you received orders. 

• All items must be in their original condition/undamaged/unused. 

• Insurance fees, taxes are nonrefundable.
  Buyer is responsible for the return shipping cost.

Contact : info@msdonnaco.com